FAQ - Huggies

Q1. Do these slippers fit true to size? And what if I have wide feet?
Yes, our slippers are designed to adapt to all feet. The inner material is soft and flexible; it slightly loosens after a few uses to mold to your shape. We recommend choosing your usual size. If you’re between two sizes, go for the larger one for extra comfort. And if they don’t fit, exchanges are free.

Q2. I have sensitive feet / pain (arthritis, plantar fasciitis, heel pain): do they really help?
Our slippers are not a medical device, but the thick sole and soft foam provide instant comfort by reducing pressure on the heels and arch of the foot. Many customers say they feel relief after a day on their feet. It’s not a replacement for orthopedic insoles, but it’s a true little “soft massage” for tired feet.

Q3. Will they really last? I’m afraid the sole will wear out quickly.
Unlike cheap slippers, ours feature a dense EVA + non-slip rubber sole. They’re made to withstand daily intensive use. Most of our customers keep them for several seasons without issue. Of course, they’re primarily designed for indoor use — wearing them outside every day will shorten their lifespan.

Q4. Can I machine wash them without losing softness?
Absolutely! You can machine wash them at 30°C (in a laundry bag or washing net). Just let them air dry afterward. They regain their shape and softness, wash after wash. Many customers love how easy it is to keep them fresh, without odor or loss of comfort.

Q5. Will I receive them quickly?
Yes! Your slippers are shipped within 24 business hours. The average delivery time is 2 to 5 business days in France. You’ll receive a tracking number to follow each step. During high-demand periods (e.g. Christmas), it may take 1–2 extra days, so we recommend ordering early.

Q6. What if I’m not satisfied?
You benefit from our 100% comfort guarantee for 30 days. Try them on at home: if you’re not convinced (size, comfort, color…), we’ll take the pair back for free and refund you. Zero risk — just well-being to try.

Q7. I’d like to give them as a gift — do you have special offers?
Yes, our Duo and Family bundles are designed for that. For example, with the 2+1 free pack, you can keep one pair and gift two to your loved ones. Each pair comes in a lovely individual package, ready to give effortlessly. Many customers make them Christmas, birthday, or cozy little gifts that always bring joy.